Legal notice and disclaimer

Privacy statement

 

Purpose and use of personal data collection
You do not need to provide any personal information to browse or use this website and mobile application. when you attendHLZWe collect your personal data to enable us to provide services to you through activities or registrations to use our services or online content. You may refuse to provide us with personal data, but in this case, we may not be able to provide services to you. By providing your personal data, you agree to our use of your personal data in accordance with this Privacy Policy Statement.

The personal data collected from you may be used for the following purposes (including but not limited to):

・To identify you and any accounts you have opened

・Providing services to you

・Process payment instructions for you in connection with the Services

・Let this website store your personal information so that you do not need to re-enter relevant information every time you purchase a product

・Processing orders, billing and fulfilling orders

・Directly promote the products and services of our business partners (see the "Direct Marketing" section for details)

・Design the required services for you

・Market research, statistical analysis and behavioral analysis

・To analyze customer data and analyze your shopping preferences

・To make recommendations to you about our services or products or services of interest to you

・Design our website and content to cater to your specific preferences

・To provide you with customer service

・Handle your complaints and account inquiries, claims and/or lawsuits against the company or any party

・Prevention and prevention of fraud

・Audit purpose

・Disclosure as required by applicable laws, rules and regulations

・Any other use directly related to the original purpose of collecting personal information

The categories of personal data collected are as follows:

1. Your personal and contact information, such as name, gender, date of birth, ID card number, telephone number, social media links, email address, residential address, mailing address and/or billing address;

2. Your account information, such as the first and last 4 digits of your credit card account number or user account number;

3. Your household income and personal interests; and

4. Information about your computer or mobile device IP address, real-time location information, browser settings, browsing history and/or other Internet records; and

5. Phone numbers and email addresses contained in your phone book (when you use the interactive function of our services provided to you). We will notify you when you accept our services. When you provide data to us, you confirm that you have obtained consent from the contact in the phone book.

Confidentiality, disclosure and security of personal data

 

Unless with your written consent,HLZYour personal data and contact information will not be traded for gain.  HLZThe personal data collected and held about you will be treated confidentially; however, if it is necessary to perform legal obligations in accordance with the provisions or requirements of the law, or to provide services for you, or to perform the original purpose or directly related purpose of collecting personal data, this The company may disclose such information to the following persons (whether they are located in Hong Kong or outside Hong Kong):

・Courts with jurisdiction, law enforcement agencies, or other government statutory or regulatory departments, agencies or organizations

・The company's affiliates, partners, participating in service sales and marketing or administration, or sellers or contractors, agents or other service providers who provide goods/services

・Any other person under a duty of confidentiality to the company, including company group members, IT consultants, data processing contractors, auditors, accountants, or lawyers who have undertaken to keep such information confidential

・Banks, financial institutions, insurance companies, credit card issuing companies, or debt collection service companies

Any questions, comments, suggestions or information, other than personal data, sent by you or posted on our website or any part of the website, are deemed to have been voluntarily provided to the company in the form of non-confidential and non-proprietary information. We have the right to use, reproduce, disclose, transmit, publish and/or publish such information elsewhere, including but not limited to providing such information for the purpose of developing and promoting services and meeting customer needs. to any contact company.
HLZwill make every reasonable effort to ensureHLZAll personal data held are stored in a reliable, safe and secure place. We will endeavor to keep all personal data we collect confidential. However, please understand that we cannot guarantee the security of transmitted data.

Transfer of personal data outside Hong Kong

 

Where operationally necessary, the Company may transfer personal data outside the Hong Kong Special Administrative Region for the purposes for which it was collected, or for purposes directly related thereto. Any relevant data transfer will comply with the provisions and constraints of the Ordinance.  

Storage of Personal Data

 

If you choose or provide user identification codes, passwords or any other information as part of security procedures, you must treat such information as confidential. You must not disclose it to any third party. If your email address is used for account login, you should ensure that when your email address changes, it is updated by logging into your account in "Account Information". You are responsible for securing your account in this particular manner. We accept no responsibility for this.

unless required by lawbegHLZto keep your personal data for a specified period of time,HLZPersonal data will only be kept until the original purpose for which the personal data was collected, or a purpose directly related to it, is achieved.  

direct marketing

 

HLZOr use the personal data collected from you for sending news, discounts, promotions and market quotations, in this regard, the company needs to obtain your consent. We may contact you by email, mobile application notifications, social media links, text messages, text/image/video messages, phone calls, mail or fax. The company holds your name, phone number, contact address, social media links, product and service portfolio information, transaction patterns and behaviors, browsing records, program viewing habits, and personal interests. The company may use relevant information for direct marketing of our services , and the products and services of our business partners.

If you do not wish to receive any direct marketing communications from us and our partners, you can update your preference at any time through your registered account or the unsubscribe link we provide. Upon receipt of your notice, we will cease to use your personal data for direct marketing purposes and will not charge you for this.  

Use of "cookies" files (COOKIES)

 

A "cookie" file is a small text file that is stored on your computer (or other electronic device) when you access our web pages and mobile applications. We use "cookies" files on this website to:

・To identify you when you browse this website and mobile application

・Obtain information about your preferences, access and browsing behaviour, online activities and internet usage

・Continuously track the items stored in your shopping basket and assist you through the checkout process

・To conduct research and statistical analysis to help us improve our services and better understand our visitors and their needs and interests

・Provide advertisements that suit your personal interests, and more effectively carry out promotions and advertising plans of us and our business partners

・Make your online activities more efficient and experience better

・Stricter security measures

The information we obtain using "cookie" files may not contain your personal information. Although we may obtain information about your computer or other electronic devices (such as IP address, browser settings, browsing history and/or other Internet record information), it may not be able to identify you personally. Since non-personal data is intermingled with personal data, we treat such data as personal data for purposes of our Privacy Policy. In certain circumstances, we may collect your personal data, but it must be voluntarily provided by you by completing an online form, or collected when you purchase goods or use services on our web pages and mobile applications.

If you do not allow the use of "cookies" files, you can make adjustments on your Internet browser and electronic devices. By disabling cookies, you acknowledge that you may not be able to use certain features of our web pages and mobile applications.

connection page

 

This privacy policy statement only applies to our website. Our web pages may contain links to other web addresses and web pages. Whenever you activate any of these connected sites, you have left our site and any personal data or any other information that you provide to any other party after leaving our site is outside the control of our company. Your browsing or use of other sites is entirely at your own risk.

contact us

 

If you want to request information, correct information, or obtain information about the company's practices and the types of information held, you can contact us in the following ways:

HLZ GROUP
Email: cs@hlzgroup.com

In any event, if there is any conflict or inconsistency between the Chinese and English versions, the English version shall prevail.