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Our policy information

Everything you need to know

We founded HLZ GROUP with only one goal: to create the best shopping experience for our customers. We strive to provide excellent customer service and pride ourselves on never deviating from our founding principles. Review our Store Policies, detailed below. If you have further questions, please contact us and we will be happy to help you.

Cooperative Brand (HK Region)

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Charity Donation

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Technical Support

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ChatGPT by OpenAI

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Gemini by Google

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deepseek

Contact us

 

Email:

cs@hlz-group.com

Registered Pharmacist/Registered Dietitian

Recommended Health Products

University Professor of Life Sciences

Joint research and development of functional health products

Free Local Delivery

Home delivery | Pick up at SF Express station or smart cabinet

Mainland China / Overseas Shipping Service

EMS / UPS | 7-14 working days

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Free SF Locker Self-pickup CLICK & COLLECT

Flexible Area | 24 Hours

Office Hours

Monday to Friday:
9:00-19:00

Saturdays, Sundays and public holidays:
Rest

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https://www.hlz-group.com

 

This website is regulated by Hong Kong and US laws.

 

All websites of HLZ GROUP have been automatically translated by Wix and Google.

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Email reply services and all current customer service methods (eg, WhatsApp, etc.) are provided by the following artificial intelligence services.

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Some images and videos on all HLZ GROUP servers have been generated by the following artificial intelligence services.

 

 

© 2026 HLZ GROUP All Rights Reserved

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